{"id":108686,"date":"2019-09-06T14:03:51","date_gmt":"2019-09-06T14:03:51","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/mwb-zendesk-woo-order-sync\/"},"modified":"2024-10-10T12:33:12","modified_gmt":"2024-10-10T12:33:12","slug":"mwb-zendesk-woo-order-sync","status":"publish","type":"plugin","link":"https:\/\/wordpress.org\/plugins\/mwb-zendesk-woo-order-sync\/","author":15617619,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rating":5,"active_installs":70,"downloads":5051,"tested":"6.6.2","requires":"5.5.0","requires_php":"7.4","stable_tag":"2.1.2","donate_link":"https:\/\/wpswings.com\/","version":"2.1.2","header_name":"Order Sync with Zendesk for WooCommerce","header_plugin_uri":"https:\/\/wordpress.org\/plugins\/mwb-zendesk-woo-order-sync\/","header_author":"WP Swings","header_author_uri":"https:\/\/wpswings.com\/","header_description":"Sends your WooCommerce order details to your Zendesk account.","assets_banners_color":"e1e1e1","support_threads":0,"support_threads_resolved":0},"class_list":["post-108686","plugin","type-plugin","status-publish","hentry","plugin_tags-customer-support","plugin_tags-help-desk","plugin_tags-integration-zendesk","plugin_tags-order-sync-zendesk","plugin_tags-zendesk","plugin_category-ecommerce","plugin_contributors-wpswings","plugin_business_model-commercial","plugin_committers-wpswings"],"banners":{"banner":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/banner-772x250.jpg?rev=2787639","banner_2x":false,"banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/icon-128x128.gif?rev=2903092","icon_2x":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/icon-256x256.gif?rev=2903092","generated":false},"rating":5,"ratings":{"1":0,"2":0,"3":0,"4":0,"5":2},"screenshots":[{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-1.png?rev=2787615","caption":"In Zendesk account settings you have to put your Zendesk URL, Zendesk Email, Zendesk API token"},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-2.png?rev=2531585","caption":"Admin can set the order count by default it shows 20 and can set KPI fields and order fields."},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-3.png?rev=2531585","caption":"In the WooCommerce order section, the admin can see the Zendesk tickets of that particular billing email address."},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-4.png?rev=2531585","caption":"In the ticket you can see the status, subject, Description"},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-5.png?rev=2531585","caption":"In the admin menu user section the custom row named show ticket appears and it shows all the tickets of that user."},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-6.png?rev=2787615","caption":"In the user My Account section there is an option named ticket-history to show all the tickets and a button \"Add a new ticket\" where you can create the tickets."},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-7.png?rev=2787615","caption":"You can update the ticket comment with the option to add a new comment option shown in the table"},{"src":"https:\/\/ps.w.org\/mwb-zendesk-woo-order-sync\/assets\/screenshot-8.png?rev=2787615","caption":"The user can create the ticket with this form after entering the subject and comment"}],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/108686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=108686"}],"author":[{"embeddable":true,"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/makewebbetter"}],"wp:attachment":[{"href":"https:\/\/wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=108686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}