Description
WG Live Chat bridges the gap between businesses and their website visitors. WG Live Chat ensures real-life customer service with which customers can be greeted and assisted in real time without any fuss or lengthy wait-times. Responses through email/phone call can be slow, but with WG Live Chat, you can be available 24/7 to assist customers with their queries.
Instant responsiveness, query resolution and pro-activity is all that is needed to please your customer base. Taking into account all these factors, WG Live Chat;
- Increases your sales and conversion rates.
- Adds to greater customer retention
- Provides enriched online customer experience
- Creates loyal customer base and increases customer satisfaction
Software features and their details can be found here: https://www.liveadmins.com/wg-live-chat-software/
Screenshots
Chat Widget 
Desktop Application 
Android Application 
iOS Application 
Theme Customization
Installation
Adding WG Live Chat widget to your WordPress site is really easy, follow these steps:
- Install the WG Live Chat plugin from the WordPress Plugins directory and activate it.
- Click on the WG Live Chat in the left sidebar, create a new account or login if you already have an account.
- Once you have created a new account you will receive an email with further instructions.
- Customize the chat widget from within the WG Live Chat dashboard to your preference.
- Download the WG Live Chat app available for Desktop, Mac, iOS or Android and start chatting with your visitors!
FAQ
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Can I customize the chat widget on my website?
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Yes, you can customize the chat window entirely from the Customize panel within the dashboard to match the look and feel of your website.
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Which platforms are supported?
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WG Live Chat app is currently available for Desktop, Mac, iOS and Android.
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Are all the conversations backed up?
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Yes, all the conversations are automatically backed up on our cloud based backup servers.
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Do you provide performance reports?
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Yes, we offer a variety of business intelligence reports that you may use for performance evaluation and quality control purposes.
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How can I initiate chats with my website visitors?
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Our service offers proactive greetings that will automatically greet every visitor on your website instantly.
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Does the live chat widget support mobile view?
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Yes, the live chat widget is completely responsive for all devices.
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If I am running more than one website, can I use your software?
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Yes, you can use our WG Live Chat software on multiple websites at the same time.
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How much does the WG Live Chat cost?
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Please speak to one of our Business Development Managers for pricing.
Reviews
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Contributors & Developers
“WG Live Chat” is open source software. The following people have contributed to this plugin.
Contributors
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