Orderable – WordPress Restaurant Online Ordering System and Food Ordering Plugin

Description

Documentation | Upgrade to Pro

Orderable is a user-friendly WordPress plugin that adds online ordering to your restaurant website.

Add your dishes, create your online ordering restaurant menu, customize your pickup/food delivery schedule, and manage your orders with ease.

With Orderable, you’ll have everything you need to take your restaurant business online, with no commissions and no added fees.

Who is Orderable for?

Orderable is an online food ordering system that is perfect for:

• Local Restaurants and Cafes
• Takeout/Takeaway Businesses
• Local Florists
• Online Food Stores
• Local Bakeries
• Farmers Markets
• Local Hardware Stores
• Speciality Stores

Orderable’s Features for Online Restaurant Ordering

• Online Ordering Menu – With our ready-made layouts, no coding skills are required to create your online menu.
• Zero Transaction Fees – We charge no fees per transaction, and there are no hidden costs.
• Delivery/Pickup Date Slots – Make restaurant management easy by setting exactly when you’re available to deliver and accept pickup orders.
• ASAP Delivery – Allow customers to select ASAP as their delivery/pickup preference.
• Lead Time and Preorder Days – Set lead time and preorder days for your orders so you have full control over your delivery schedule.
• Holiday Scheduling – Prevent orders you can’t fulfill on specific dates/special occasions.
• Live Order View – View, manage, and process orders in real-time via Orderable’s live order screen.
• Mobile Friendly Ordering – Allow customers to order from their mobile device. Orderable’s layouts are mobile-friendly.
• Automated Pickup/Delivery Slot Reminder Emails – Send automated email reminders to customers who haven’t picked their slot yet.
• Floating Cart Widget – Instead of taking customers to the default WooCommerce checkout, a floating cart widget lets them see their order at a glance.

Orderable works with the ecommerce plugin, WooCommerce (it even installs it for you). So you can use any online payment providers that WooCommerce offers (PayPal, Credit Card, Apple Pay, and more), add fees, and accept coupons.

Orderable’s (Free) Features in Detail

The core Orderable plugin is 100% free. With this, you can start taking online orders in a matter of minutes. Here are the features that make Orderable the smart choice for your restaurant business.

?? Online Ordering Menu

By using Orderable, you’ll be able to create your online food menu in minutes.

Once you’ve created your menu items/dishes, you can add them to an online menu that you customize. Display it as a grid or list layout, include images or not, and decide what you want to happen when a customer clicks on a dish.

?? Zero Transaction Fees

Orderable charges zero fees per transaction, and there are no hidden costs.

The only time you might need to pay extra is when upgrading to the Pro version of Orderable for extra features (scroll down to see what those are).

?? Delivery/Pickup Date Slots

Orderable allows you to select which days of the week you offer your pickup or delivery services and what delivery zones these apply to.

You’ll be able to add as many of these as you like and customize them for pickup, delivery, and different days of the week.

Let’s say you want to offer pickup only on the weekend. You can. Or you want to offer different delivery days for different delivery zones (with added delivery fees for the distance). You can do that, too.

?? ASAP Delivery

Allowing customers to select ASAP delivery at the checkout is as easy as turning on a setting in Orderable. This can then be customized further with the following setting.

?? Lead Time and Preorder Days

Set how long you need to prepare your order with lead time (minutes, hours, days). This is particularly helpful if you want to offer ASAP delivery but need a set period of time to prepare the order.

Preorder days allow you to control how many days in advance customers can order from your restaurant menu.

?? Holiday Scheduling

With Orderable, you’ll be able to set up specific holiday dates or special occasions where you won’t offer delivery and/or pickup services.

For example, if your store only accepts pickup orders on Christmas Eve, you can set up a holiday schedule to accept only this service without changing your entire schedule.

?? Live Order View

View, manage, and process orders in real-time with Orderable’s live order screen.

This screen makes a noise when new orders come in and can be filtered for delivery and pickup orders so restaurant managers and kitchen staff can keep track.

?? Automated Pickup/Delivery Slot Reminder Emails

Send automated email reminders to customers who haven’t picked their slot yet.

This is particularly useful for customers who checkout using Google or Apple Pay. Or if they forgot to set a date slot at the checkout.

These reminders are optional and can be customized in terms of frequency and number, as well as their contents.

?? Floating Cart Widget

Instead of taking customers to the default WooCommerce checkout, a floating cart widget lets them see their order at a glance.

You can customize where product information and the description appear in this layout.

Take It a Step Further With Orderable Pro

The premium version of Orderable provides you with a whole host of revenue-boosting and scheduling features. If you’re looking to take online ordering up a notch, Orderable Pro is for you.

Here are all the additional features you get with Orderable Pro:

• Delivery/Pickup Time Slots – The free version of Orderable allows customers to select the date they receive/pick up their order. The Pro version allows you to get even more specific with time slots. Customize their frequency, hours, lead time, and more.
• Table Ordering – Accept table orders via your online menu with printable QR codes assigned to table numbers. Perfect for contactless ordering.
• Multiple Store Locations – Create multiple different store locations on one website and have customers select their closest location on the front end of your site before ordering.
• Product Add-Ons – Offer add-ons such as toppings, sauces, and customization with Orderable Pro. Charge additional fees should you wish to.
• Order Bumps – Use cross-selling for your online food delivery website with order bumps. Encourage customers to buy additional items, such as desserts or sauces, right in the floating cart widget.
• Custom Checkout – Upgrade the default WooCommerce checkout with one designed specifically for food ordering websites.
• Checkout Tipping – Include tipping at the checkout and increase your average order value. Customize default tip amounts or offer a custom tip as determined by the customer.
• Timed Products – Set up products/product categories that only appear on your menu for certain days of the week or times of the day. Perfect for breakfast/lunch menus.
• Maximum Orders Per Day/Slot – Determine the maximum number of orders you can take per day or per time slot to keep on top of your orders.
• Custom Order Statuses – Create order statuses that are custom to your business and delivery system. For example, ‘Prepping,’ ‘Ready for Delivery,’ or ‘Quality Control.’
• SMS, Email, & WhatsApp Notifications – Based on your order statuses, send order notifications to customers, staff, or delivery drivers via email, SMS, or WhatsApp.
• Dietary & Promotional Product Labels – Customize your menu with product labels that show off specific dish features. For example, ‘Vegan,’ ‘Gluten Free,’ or ‘Chef Special.’
• Nutritional Information – Add a table of nutritional information to your dish’s description by filling in some easy-to-use fields.
• Allergen Information – Include specific allergen information to your food items and keep customers informed.
• Pause/Resume Orders – Got an emergency or run out of ingredients? You can pause or resume orders directly from the live order view screen.

Join the Orderable Inner Circle

Join our facebook group community: Learn the tactics and techniques that other Orderable users are doing to grow their businesses. Also, get exciting insider information on upcoming feature releases.

Screenshots

Installation

1. Upload the Orderable zip via the \’Plugins\’ menu in WordPress, or upload the Orderable folder to the /wp-content/plugins/ directory.
2. Activate the Orderable plugin through the ‘Plugins’ menu in WordPress.

FAQ

Does Orderable charge a percentage of each order?

One of the benefits of using Orderable is you are not charged additional fees on each transaction, unlike other ordering systems.

Will Orderable work with my page builder?

Orderable will work with all major page builders. You simply create your ordering layout and use the provided shortcode in your page builder. Orderable also provides a native Gutenberg Block.

Can I install Orderable on my client’s websites?

Yes, you certainly can, however, your client won’t have direct access to our support. All support requests would need to come from you as the license purchaser.

What is required to use Orderable?

Orderable integrates with WordPress and uses WooCommerce for the checkout. So you will need a hosting account with WordPress and WooCommerce installed. If you don’t have WooCommerce installed, Orderable will install it for you.

What payment gateways does Orderable support?

This is where Orderable is a solution for everyone. Any payment gateway for WooCommerce will work with Orderable.

Does Orderable work with WIX or SquareSpace?

Orderable only works with WordPress right now.

Do you have a public roadmap so I can see what you are planning?

You can access our roadmap and feature request board via the account area after purchasing Pro. We don’t currently have a public-facing roadmap.

Will Orderable work with my theme?

Great question. While we haven’t tested every WordPress theme, Orderable was designed to work with all themes. If you do run into any issues with your theme, our support will be happy to get it resolved for you.

Is there a Pro version of Orderable?

Glad you asked! Orderable Pro is an optional add-on to Orderable that adds additional revenue increasing features.

Reviews

Excellent Food Delivery Plugin for WordPress!

webzoneproteam July 18, 2024 1 reply

Easy Setup Installing and setting up the plugin was quick and easy. The interface is user-friendly and intuitive. Flexible Delivery Options I can customize delivery times, zones, and fees, giving my customers more options and improving my service. Great Customer Support The support team is responsive and helpful. They’ve been great whenever I had questions or concerns. I highly recommend it!

Great plugin and support

muskedeer July 4, 2024

I used the plugin to build an online store for a catering business. The plugin is very user-friendly and offers many features. Moreover, the support is excellent: questions are always answered quickly and accurately. Additionally, they take action on any suggestions for improvement you provide, so they really do everything to help you. Highly recommended!

Fantastic System

ryanrori May 20, 2024

Yes, it needs a whole lot more detail but for a small business, the system really works well at a very affordable cost, You cant even think of recreating it for cheaper. Looking forward to the roadmap of developments

A must for online ordering

Imad Abboushi May 2, 2024

As a web designing company we deal with many plugins on a daily basis. Orderable stands out in its comprehensive features, clean customer facing screens that are modern looking and not outdated. Support is far beyond any company I have dealt with in their timeliness and willingness to really help you solve the problem. A shout out to Kenneth who logged into the website to dig into the matter and provided the proper solution.

good extension, good support

stereochoc March 15, 2024 1 reply

good extension, good support

Excellent Product and Support

mgalante324 February 2, 2024 1 reply

Very easy to set up and use. The support has been great, they answer all my questions promptly and go out of their way to help me figure out solutions.

Contributors & Developers

Changelog

v1.17.0 (19 Nov 2024)
[fix] Compatibility with Flux Checkout for WooCommerce plugin
[fix] Incorrect shipping methods showing in the Find Locations modal
[fix] Region being removed from shipping zones when a zone is added to a location
[fix] Order Date block to be compatible with the new WooCommerce Local pickup
[fix] Description accordion showing when the product description is empty
[fix] Race condition causing page to reload when changing tabs for locations in WCFM dashboard

v1.16.0 (28 Aug 2024)
[new] Multi-vendor plugin integration
[update] Deprecate the function Orderable_Location::get_main_location_post_id
[fix] Missing location settings when WooPayments is activated
[fix] Admin order screen: sorting by “Due date” not working for HPOS

v1.15.0 (22 Jul 2024)
[fix] List view in Product Layout

v1.14.0 (12 Jun 2024)
[new] Order Reminders
[new] Developer filter orderable_services_filter_options
[update] Add Live Order View assets to be processed by gulp
[update] Notification unmuted by default on the Live Order View
[fix] Open Hours and Open Days cache
[fix] Retina product image in the product layout
[fix] Side drawer render for block-based themes

v1.13.0 (11 Apr 2024)
[new] Service date field compatibility with WooCommerce Checkout block
[fix] RTL issues in the side drawer

v1.12.2 (14 Mar 2024)
[fix] Missing orderable_get_products_by_category hook in get_products_by_category function

v1.12.1 (12 Feb 2024)
[fix] Holidays cache issue

v1.12.0 (08 Feb 2024)
[fix] Incorrect postcode not showing the message No locations found offering delivery or pickup
[fix] Order date validation on the checkout process

v1.11.0 (29 Jan 2024)
[new] Simple products can now be added to the cart without triggering the side drawer
[new] WooCommerce Subscriptions plugin integration
[new] WooCommerce Points and Rewards plugin integration
[fix] orderable_layouts post type parameters
[fix] Setting the product category visibility to default

v1.10.1 (15 Nov 2023)
[update] Remove Google Fonts
[fix] Remove view cart link after adding a product to the cart
[fix] Holidays being removed when updating a location
[fix] Text domain for the string From

v1.10.0 (20 Sep 2023)
[new] Open hours block
[new] Compatibility with TikTok plugin
[fix] Date delivery offering “Tomorrow” when “Week Days Only” method is selected and the lead time is greater or equal than two
[fix] Call to undefined function wc_get_page_screen_id

v1.9.0 (25 Jul 2023)
[new] Compatibility with High-Performance Order Storage (HPOS)

v1.8.4 (20 Jul 2023)
[fix] Location data not getting updated when cache is activated
[fix] Compatibility issue with WooCommerce Payment Gateway Based Fees

v1.8.3 (04 Jul 2023)
[new] Filter orderable_location_get_lead_time
[fix] Missing jQuery UI images

v1.8.2 (23 May 2023)
[fix] Time-slots not appearing when the site’s language is not English

v1.8.1 (17 May 2023)
[new] Filter orderable_location_max_index_date
[fix] Update the required Pro version to 1.8.0
[fix] Ensure time slots still work if Pro isn’t updated
[fix] Preorder Days field default value
[fix] Allow checkout when services disabled

v1.8.0 (15 May 2023)
[new] Multi-location functionality
[new] Filter orderable_settings
[fix] Tab filter in the product layouts when the category slug is an invalid selector
[fix] Add French language files
[fix] Live order “bell” sound no longer repeats endlessly

v1.7.2 (04 Jan 2023)
[fix] Ask for review notice
[fix] Default option in the Orderable: Product Layout block

v1.7.1 (16 Nov 2022)
[fix] Missing strings in the POT file.

v1.7.0 (16 Nov 2022)
[new] Actions: orderable_after_layout_settings_fields, orderable_before_product_card, orderable_before_product_actions, orderable_before_product_title and orderable_before_product_description
[fix] PHP Warning in Live Order View

v1.6.1 (07 Oct 2022)
[fix] Missing jquery-ui.css file

v1.6.0 (23 Sep 2022)
[update] Add filter to update hero image size orderable_product_hero_image_size
[fix] Order details internationalization
[fix] Product short description formatting in the Product Layout
[fix] Arrow button disappearing without hitting the end of horizontal scroll
[fix] Fatal error in Live order view when user role is null
[fix] Validation issue with multi-line text field
[fix] Missing addon value selection on editing product in the cart
[fix] Add Spanish language files

v1.5.0 (3 Aug 2022)
[new] Add Delivery Days calculation method setting
[new] Add new filters for service types
[update] Allow templates files to be overridden by theme/child theme
[update] Add Spanish language files
[fix] Don’t redirect to settings if Woo inactive
[fix] PHP error in mini-cart.php

v1.4.0 (20 Jun 2022)
[new] Edit product after adding to the cart
[new] Add shortcode [orderable_add_to_cart]
[new] Option to open quickview when card is clicked
[new] Allow users to manually change quantity in the side drawer
[new] Added filter to allow admin to override the live view audio notification file:orderable_live_view_new_order_audio_file_url
[new] New filters added for service types
[update] Ability to remove/clear any repeatable settings row
[update] Add translation for date range picker element in Live Order View
[update] Show error on quantity change if the requested quantity is more than available quantity
[update] Only modify mini cart in Orderable sidebar
[update] Optimized tabbed layout navigation on mobile
[update] Remove hidden categories/products from sitemap
[update] Add media import helper
[fix] Out of stock visibility in Product Layout
[fix] Allow order_manager users to place new orders
[fix] Increase/decrease quantity on mini cart when “Ajax add to cart” is disabled
[fix] Make Weekdays and ‘Filter by due date’ translatable
[fix] Multiple requests on changing the quantity of a product on mini cart
[fix] Translation issues in the backend
[fix] Clicking on Order status count closes the live order view
[fix] Issue where order page filter won’t work for same start and end date

v1.3.0 (13 Apr 2022)
[new] Option to open quickview when card is clicked
[new] Allow users to manually change quantity in the side cart
[new] Ability to remove/clear any repeatable settings row
[new] Quick view settings under Orderable > Settings > Side Drawer
[new] Product information accordion added to quick view
[update] Renamed “Layout Builder” menu item to “Product Layouts”
[update] Updated brand colour in admin area
[update] Remove hidden categories/products from sitemap
[update] Optimized tabbed layout navigation on mobile
[update] Only modify mini cart in Orderable sidebar
[update] Show error on quantity change if the requested quantity is more than available quantity
[update] Add translation for date range picker element in Live Order View
[fix] Make Weekdays and ‘Filter by due date’ translatable
[fix] Increase/decrease quantity on mini cart when “Ajax add to cart” is disabled
[fix] Out of stock visibility in Product Layout
[fix] Allow order_manager users to place new orders

v1.2.0 (26 Jan 2022)
[new] Getting started videos in the settings dashboard
[update] Add Today/Tomorrow date options
[update] Complete opt-in step during onboarding
[update] Move ASAP slot setting to Pro
[update] Add placeholder settings when Pro is not active
[fix] Issue where logo upload button won’t work
[fix] Ensure Orderable does not run when Woo is not active
[fix] Fix issue where multiple “ASAP” options appear in the dropdown
[fix] Checkout timeout issue when no service days are selected
[fix] Repeat holidays not working if current holiday still active

v1.1.1 (9 Dec 2021)
[new] More guidance after initial install
[update] Generate POT file
[update] Style empty cart message
[fix] Fix onboarding steps
[fix] Issue where no dates were available after current day cutoff

v1.1.0 (30 Nov 2021)
[new] Add new global “lead time” field for delivery/pickup dates
[update] Preorder days will now skip days the store is closed during calculations
[update] Change drawer close icon and add swipe to close
[update] Add help links to settings page
[update] Refine and simplify mobile styles
[update] Short description filter
[update] Update dependencies
[update] Update POT file
[fix] issue where activating any other plugin would redirect to Orderable settings page
[fix] Issue with product addon/variation validation
[fix] Fix JS not updating tray button
[fix] Fix layout builder warnings

v1.0.0 (8 Nov 2021)
[new] Replacement Checkout Screen (Pro Checkout Module)
[new] Added styling for ‘text’ field (Pro Addons Module)
[update] Add screenshots
[update] Redirect on install
[update] More CSS Classes
[update] Update Dependencies
[fix] Better support for RTL languages
[fix] Error when activating Orderable
[fix] Issue with dropdown when ASAP not set
[fix] Tip text overflowing container
[fix] Live preview area not updating
[fix] Country field not populated when onboarding
[fix] Opening hours not saved correctly during setup
[fix] Draft products showing in product view

v0.2.0 (24 Sep 2021)
[new] ASAP delivery slots
[fix] Don’t disable order button if shipping is not required
[fix] Make sure plus/minus show correctly in cart
[fix] Rendering duplicate groups if parent and child categories are selected
[fix] Translations not rendering
[fix] Multisite compatibility
[fix] Issue with product and product category sorting
[fix] Tab selection compatibility

v0.1.5 (30 Jul 2021)
[new] Add layout option to make whole product card clickable
[update] Change menu position to ’54’ so WCFM doesn’t overwrite it
[update] Update NL translation files
[fix] Ensure holiday timestamps are in the correct timezone
[fix] Ensure product options are removed after adding to cart to prevent conflicts

v0.1.4 (5 Jul 2021)
[new] Position mini cart icon under “Style” settings
[new] Adjust cart quantity in the mini cart
[new] Added product title and price size settings
[update] Add POT file
[update] Disable checkout and show message when no slots available
[update] Added NL language files (thanks to Ivan It)
[fix] Time slots showing in admin when “All Day” selected
[fix] Fix datepicker for newly added holiday rows in settings

v0.1.3 (16 Jun 2021)
[update] Delete transients when new version is installed
[fix] Typo in settings link

v0.1.2 (16 Jun 2021)
[update] Sanitize output in admin
[update] Convert module loader to strict paths
[update] Update onboarding script for modern jQuery
[update] Include external assets locally
[fix] Fix category visibility sanitization
[fix] Ensure sub-categories follow menu order

v0.1.1 (10 Jun 2021)
[fix] Fix category headings
[fix] Fix price/button spacing in grid layout
[fix] Populate Woo fields after installing during onboarding

v0.1.0 (10 Jun 2021)
Soft Release