Live Messenger – Customer Chat for WordPress

Description

Support your customers via Messenger Live Chat. Start conversations on Facebook and continue the same conversation on your website.
Messenger now has over 1 Billion active monthly users and growing. Your customers are on messenger.
They can chat with your Facebook page from your website.

**** ADDED FEATURES *******
* Change the appearance behaviour of your greetings to show, fade Out or not hide.
* Set a delay timer on when you want the greeting message to appear
* Change the color scheme of your chat window to complement your theme
* Change the greeting texts visitors see
* Optional FB App ID not needed now. Easier setup.

This plugin is free and Messenger is free for your business with any free Facebook business page.

• Answer questions quickly and boost sales while customers are on your website.

• Get instant notifications from the Messenger App on your phone.

This plugin is very simple but the possibilities are endless.

Screenshots

Installation

Installation Instructions
1. Add the plugin by uploading the zip file or by installing it from the WordPress Plugin reposistory.
2. Activate the plugin and visit Setting > FB Messenger Chat to add your page.
3. Get your Facebook page Id and whitelist your domain name. See Customer Chat Instructions and Tips
4. Bonus Tip – Download the Pages manager app from your app store to chat with customers from your phone.

That’s all!

Icons made by Icon Pond is licensed by CC 3.0 BY

FAQ

Do I need a Facebook page to use this plugin?

Yes you do. In order to use messenger, you need to connect and chat from a business page. This is also free to create.

Will this plugin break any other bots I have on Messenger?

• No this plugin will not break other bots you have setup. This plugin only gives you the messenger chat windown on your website. Your bots will still work even if the customer has this chat window open on your website.

Reviews

I’m very happy with this plugin

Vladimir Unguru July 12, 2019

I have nothing to complain about the plugin itself, very handy to use. Though, there is a display issue with the chat box when accessing my blog via Firefox, but I know it’s not your fault. It behaves exactly the same no matter what other plugin I use or just plain javascript code from FB messenger. I searched for a solution but didn’t find anything relevant yet. Anyway, good job!

Very helpful and easy for customers to chat with us

joel.douglas November 25, 2018

This is a very useful plugin. We get a lot of messages and most times that leads to new businesses for our clients. The only thing I wish it would tell us if someone is chatting with us from the website. Most times you won’t know unless you ask. *new feature request.

Contributors & Developers

Changelog

=3.0.2 =
Updated the Facebook SDK to the correct Customer Chat SDK

=3.0.0 =
Added greeting options. You can delay the greetings and fade out the greetings box.
Removed minimied option. Replaced by greeting options.
Adding Tabs to admin area to add other setting options

=2.0.1 =
Updated the Facebook SDK to the correct Customer Chat SDK

=2.0 =
Added the option to change greeting texts for both logged in/out users.
Added the option to change your color scheme on your chat messages
App Id made optional
Video tips added to settings for easy setup

=1.0 =
*App Id needed going forward

1.0

• Instructions added