double-opt-in-for-download

Really have nothing else so say… Refund will be requested…

We really enjoy using this plugin, so upgraded to pro version. However, there was a bug in the ‘resend’ email and we’ve been waiting for support but we’ve had a poor response. We had one email asking which PHP we were running and it’s now been over a month and still nothing. If we were ‘free’ customers I would understand to a point, but we paid for this plugin. Based on the customer service alone I would not recommend this plugin. Sorry, peeps but customer service is just as important as a working plugin!

Recently upgraded to 4.6 and needed an update. Had some trouble getting the plugin to update. Andy jumped on it and had a solution within a few hours. Perfect support for a PRO product!

We were supposed to go live today with our marketing campaign to send a link to this free download. A couple weeks ago I noticed there was a bug where you couldn’t update a download after you created it. But, you could create a new one I emailed support, got a response with a question, and then never heard anything back after I answered. Today I tried to create a new download. Error. It’s looking for a JS file that doesn’t exist. I thought maybe I need to just remove the free version plugin (out of desperation). Yep that deleted all my customizations. I’m guessing that there’s some kind of conflict with the security that I’ve put in place, which implies that there’s some “hard coding” going on??? Maybe? Maybe not. Needless to say we aren’t going to meet our goal and now I have to look for a new plugin.

Thank you for creating this plugin.

Beautiful plugin. I will definitely by buying the premium.