Collect Reviews

Description

Collect Reviews is a powerful WordPress plugin designed to streamline the process of collecting reviews on various platforms like Google or Facebook to grow your business. Whether you’re running an online store, a service-based business, or a content-driven website, the Collect Reviews plugin allows you automatically collect reviews from your customers. E.g. after purchase in your store or some form submission.

Collect reviews automatically

Currently, the plugin supports integrations with WooCommerce, Easy Digital Downloads, and WPForms plugins to collect reviews automatically.

How it works

• Review Request Email: After the purchase or form submission the plugin sends a review request email to the customer.

• Rating Selection: The review request email contains a stars widget, allowing the customer to select a rating from 1 to 5, indicating their level of satisfaction or experience.

• Redirect for Positive Ratings: If the customer chooses a positive rating (e.g., 4 or 5 stars), they are redirected to your website, where you suggest leaving a review on a specific platform, such as Google. This intermediate step ensures transparency by informing the customer about the redirection to an external platform instead of directly redirecting them from the email.

• Private Feedback for Negative Ratings: If the customer chooses a negative rating, they are not informed about the option to leave a review on Google or any other platform. Instead, they are redirected to a review form on the website, enabling them to provide feedback privately to the website owner. This helps the website owner address any concerns or issues raised by the customer directly, preventing negative reviews from appearing on public review platforms.

In summary, the plugin sends review request emails, customers rate their experience, positive ratings are directed to leave reviews on external platforms, negative ratings provide private feedback.

Collect reviews manually

You can always send review requests manually to any email addresses from the plugin interface.

Development

Plugin source code is available on GitHub.

Admin area is built with React. The source code is available on GitHub.

Create React App is used as a build tool. To start development run npm run start in the react-app directory. The Webpack development server works in writeToDisk mode.

All files in the assets/app directory are generated by Create React App. To build the app run npm run build in the react-app directory.

Check Create React App documentation for more details: https://create-react-app.dev/docs/getting-started/

Screenshots

FAQ

Can I delay review request email sending

Yes, in the plugin settings you can set delay up to 12 month.

Can I change review request email content

Yes, review request email content fully customizable in the plugin settings.

How to collect reviews with WooCommerce

You can set up integration with WooCommerce to send review request emails after the purchase in your store.

How to collect reviews with Easy Digital Downloads

You can set up integration with Easy Digital Downloads to send review request emails after the purchase in your store.

How to collect reviews with WPForms

You can set up integration with WPForms to send review request emails after the form submission (e.g. payment or feedback form).

Reviews

Woocommerce Review Requests Plugin

audiofoundry July 27, 2024 1 reply

It’s a bit ironic to be leaving the first review on a review request plugins, especially as I haven’t been asked to.But anyway, this plugin is one of the only non-premium options I could find that is simple enough to carry out the task of sending a simple email that asks Woocommerce customers to leave feedback. Better yet, it does this without adding bloat, admin nags, or irrelevant features/code.I was cautious about downloading this plugin as it had no reviews and currently says it stands at ‘Less than 10’ active installations. However, the fact that the plugin is open source and the developer links the Github helped put my mind at ease, and I gave it a try on a live ecommerce site. This plugin has already generated a 5 star review on the site’s Google Business profile, and we can see it has already successfully sent many other emails that have been opened and clicked on.I imagine that this plugin is currently not pushed high up the search results on the plugin depository because of its low user count as of July 2024. However, I imagine that would change quickly once ecommerce site admins realise how easy to use, lightweight, and potentially productive this plugin is.Thank you to the developer for creating this plugin, and I hope you get more attention on this project soon.

Contributors & Developers

Changelog

1.0.0

• Initial release.

1.0.1

• Added: Prepared for localization.

1.0.2

• Added: Compatibility with WordPress 6.5.
• Changed: Review Requests page menu item title.

1.1.0

• Added: Classic rating stars style.
• Added: Ability to skip positive review confirmation page.
• Added: Compatibility with WordPress 6.6.

1.1.1

• Fixed: Skip positive review confirmation page toggle state after settings save.