DOTonPAPER

Hi,

This is still not possible.

Best Regards,
Support Team

Hi,

Regarding the exclamation marks, anytime this issue appears, you have to go to Tools and run Repair Database and Text.

We are still looking into why the icons aren’t showing properly.

Best regards,
Support Team

• This reply was modified 4 years, 2 months ago by DOTonPAPER.

Hi guys,

We have updated the plugin to fix this issue.

Hi,

Sorry for the delayed response. You can follow the steps in the documentation:
https://pinpoint.world/documentation-booking/administration-calendars#notification

Hope this information helps you.
Best Regards,
Support team

Hello,

For the moment we are aware about some issues regarding the Google synchronization process. We are working to develop a fix in future updates.

Thank you!

Hello,

All the shortcodes available for email templates are:

|CALENDAR_ID|, |LANGUAGE|, |CURRENCY|, |CURRENCY_CODE|, |CHECK_IN|, |CHECK_OUT|, |START_HOUR|, |END_HOUR|, |NO_ITEMS|, |PRICE|, |PRICE_TOTAL|, |START_HOUR|, |EXTRAS_PRICE|, |DISCOUNT_PRICE|, |COUPON_PRICE|, |FEES_PRICE|, |DEPOSIT_PRICE|, |PAYMENT_METHOD|, |TRANSACTION_ID|, beside the existing ones |DETAILS|, |EXTRAS|, |DISCOUNT|, |COUPON|, |FEES|, |FORM|, |BILLING ADDRESS|, |SHIPPING ADDRESS|

Thank you!

Hello,

We will investigate this issue and will add a fix in future updates for these warnings.

Until then please send an email to [email protected] and we will fix them for you.

Thank you!

Hello,

Please send an email with all these details to [email protected] and we will check your configuration.

Thank you!

Hello,

I just tried to make a test reservation and everything worked properly. The button did worked and returned a message.
Make sure you are filling all mandatory fields before pressing the button.

Thank you!

Hello,

Since you are using a calendar with days, hours cannot be configured. With Pinpoint you can use calendars with days or hours but not both on the same time.

A workaround will be to use the “morning checkout” option from calendar >edit calendar settings. In this way the days will be split in two and the users will be able to check-in Saturday afternoon and checkout Saturday morning.

Thank you!

Hello,

The information (i) can only be displayed in its designated field (top right corner) and not in the price or availability area.

Thank you!

Hello,

We are working on this issue and a fix will be added in a future update.

Thank you!

Hello,

Yes, this possible by grouping the days in your calendar. When you create the availability in your calendar, select the period you want to be fixed (from Saturday to Saturday) and check the “group days” option (the last option).

In this case customers will only be able to book the entire group.

If you don’t manage to do this, please open a new ticket on our support department and we will help you: https://pinpoint.world/contact

Thank you!

Hello,

Yes, your customers can create reservation requests without a price. If this is not possible in your case means that there is another problem.

If possible please provide a link with a page where the calendar is displayed.

Thank you!

Hello,

To use the calendar in other language in frontend you will need to use the language parameter when adding the shortcode:

[dopbsp id=”1″ lang=”fr”]

Thank you!