AfterShip Tracking – All-In-One WooCommerce Order Tracking (Free plan available)

Description

FREE INSTALLATION

AfterShip provides the best shipping experience for WooCommerce to drive customer loyalty and additional sales.
Install the AfterShip plugin to automatically add Tracking Number and Courier fields to your admin panel.
By installing AfterShip for WooCommerce, you can automatically add Tracking Number and Courier fields to your admin panel. After you fulfill a shipping order, simply add the tracking number and select a shipping provider at WooCommerce.

ALL-IN-ONE WooCommerce ORDER TRACKING

Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments from shipping providers at your WooCommerce store in one place
The AfterShip admin portal is now available in German, French, Italian, and Spanish.

SMART DASHBOARD

• Filter shipments by dates, statuses, carriers, shipping providers, and destination
• Sort shipments by “Order Title”, “Last Event”, “Created”, “Order Date”, and “Pickup Date”.
• Trace whether all your shipments are being delivered on time and identify any delays/exceptions.
• 7 standardized shipment tracking statuses
• Set up a promised delivery date for different delivery methods to set clear delivery expectations

AUTOMATED EMAIL & SMS NOTIFICATIONS

• Embed the AfterShip Track Button to allow effortless order tracking for your WooCommerce store.
• Automatically insert AfterShip’s tracking link to your WooCommerce store so that customers can track shipments effortlessly at the order confirmation and order history pages
• Add your tracking link to either your store’s header or footer or both and make it easy to track orders
• Send shipping & delivery notifications to customers through Email & SMS
• Send internal notifications to yourself through Email & SMS
• Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions
• Build custom email workflows to keep customers engaged
• Schedule SMS updates to reach customers at the right time
• Send multilingual email notifications. Add, remove, or set a default language for your email updates for different delivery checkpoints without a hassle.
• Auto-send email updates based on the order language for a delightful post-purchase experience.
• Shipping status notifications will be sent from your email address, and you can customize messages to include your logo and URL, to increase brand recognition and the probability of repeat purchases on your WooCommerce store

BRANDED ORDER TRACKING PAGE

• Automatically generate a tracking page at WooCommerce for each shipment and customize the look & feel
• Customize your tracking page by adding your logo, WooCommerce URL, and impact SEO to generate more sales
• Set up a custom domain to display the tracking information and improve the searchability of your WooCommerce website
• SSL certificate for users with a verified custom domain
• Drive traffic to your WooCommerce site instead of the carrier’s site and increase the organic search

SHIPPING PROVIDERS

• AfterShip connects you with 900+ shipping providers worldwide, including UPS, DHL, USPS, China Post (ePacket), and China EMS
• The standardized layout of tracking results received from different carriers

ANALYZE & TAKE ACTION

• Get powerful insight on shipping performance, notifications, tracking pages, and customer feedback
• Filter Data by shipping date, shipment type, devices, location, visits, and more

INTEGRATE WITH AFTERSHIP RETURNS

AfterShip Returns streamline your return processes with automated functions based on shipment statuses

PARTIAL LIST OF SUPPORTED SHIPPING PROVIDERS (900+):

①. US, Canada & Global Tracking (35)
ABF Freight ? APC Postal Logistics ? Aramex ? Asendia USA ? Canada Post ? Canpar Courier ? Con-way Freight ? DACHSER ? DHL Express ? DHL eCommerce ? DHL Express (Piece ID) ? DPD ? DSV ? Echo ? Ensenda ? Estes ? FedEx ? FedEx Freight ? Globegistics Inc. ? Greyhound ? i-parcel ? LaserShip ? Newgistics ? Old Dominion Freight Line ? OnTrac ? Purolator ? RL Carriers ? RR Donnelley ? TNT ? TNT Reference ? UPS ? UPS Freight ? UPS Mail Innovations ? USPS ? YRC
②. UK & Ireland Tracking (30)
4Square Group ? An Post ? APC Overnight ? Arrow XL ? Asendia UK ? Collect+ ? Deltec Courier ? DPD Ireland ? DPD UK ? Fastway Ireland ? FedEx UK ? Hermesworld ? Homedirect Logistics ? Interlink Express ? myHermes UK ? Nightline ? Norsk Global ? Panther ? Parcel Force ? Royal Mail ? SkyNet Worldwide Express ? Skynet Worldwide Express UK ? TNT UK ? TNT UK Reference ? Tuffnells Parcels Express ? UK Mail ? XDP Express ? XDP Express Reference ? Yodel Domestic ? Yodel International
③. Europe Tracking (93)
ACS Courier ? Asendia Germany ? ASM ? Austrian Post (Express) ? Austrian Post (Registered) ? Belpost ? Bert Transport ? Bulgarian Posts ? JP BH Po?ta ? Belgium Post ? bpost international ? BRT Bartolini ? CBL Logistics ? ?eská Po?ta ? Chronopost France ? Chronopost Portugal ? Colis Privé ? Colissimo ? Correos Express ? Cyprus Post ? Post Danmark ? DB Schenker Sweden ? Deutsche Post Mail ? DHL Benelux ? DHL 2-Mann-Handling ? DHL Spain Domestic ? Deutsche Post DHL ? DHL Netherlands ? DHL Poland Domestic ? DHL Parcel NL ? Direct Link ? DMM Network ? DPD Germany ? DPD Poland ? Easy Mail ? ELTA Hellenic Post ? Envialia ? Exapaq ? FERCAM Logistics & Transport ? Geodis Calberson France ? GLS ? GLS Italy ? GLS Netherlands ? Hermes Germany ? Hrvatska Po?ta ? IMX Mail ? InPost Paczkomaty ? International Seur ? Italy SDA ? Kuehne + Nagel ? La Poste ? Lietuvos Pa?tas ? Magyar Posta ? Matkahuolto ? Mondial Relay ? MRW ? NACEX Spain ? Nova Poshta ? FedEx Poland Domestic ? Packlink ? Poczta Polska ? Portugal CTT ? Portugal Seur ? Po?ta Roman? ? Poste Italiane ? Poste Italiane Paccocelere ? Posten Norge / Bring ? Itella Posti ? PostNL Domestic ? PostNL International 3S ? PostNL International ? PostNord Logistics ? Iceland Post ? PTT Posta ? Raben Group ? Redur Spain ? Russian Post ? SGT Corriere Espresso ? Teliway SIC Express ? Siodemka ? Correos de Espa?a ? Spanish Seur ? Speed Couriers ? Sweden Posten ? Swiss Post ? Geniki Taxydromiki ? TNT-Click Italy ? TNT France ? TNT Italy ? Nexive (TNT Post Italy) ? TrakPak ? TransMission ? UkrPoshta
④. Asia & China Tracking (125)
2GO ? ABX Express ? AIR21 ? Airpak Express ? Airspeed International Corporation ? Bluedart ? Cambodia Post ? City-Link Express ? CJ GLS ? Delcart ? Delhivery ? Delivree King ? Detrack ? DHL Global Mail Asia ? Dotzot ? DPEX ? DTDC India ? Dynamic Logistics ? Ecargo ? Ecom Express ? Fastrak Services ? First Flight Couriers ? First Logistics ? Gati-KWE ? GDEX ? Giao h? ng nhanh ? GoJavas ? India Post Domestic ? India Post International ? Jam Express ? Japan Post ? Jayon Express (JEX) ? Jet-Ship Worldwide ? JNE ? Kangaroo Worldwide Express ? Kerry Express Thailand ? Kerry TTC Express ? KGM Hub ? Korea Post ? Lao Post ? LBC Express ? Lion Parcel ? Malaysia Post EMS / Poslaju ? Malaysia Post – Registered ? Maxcellents Pte Ltd ? Mypostonline ? Nationwide Express ? Nhans Solutions ? Ninja Van ? Ninja Van Malaysia ? NuvoEx ? Omni Parcel ? Pandu Logistics ? Parcel Express ? Parcelled.in ? Parcel Post Singapore ? Pos Indonesia Domestic ? Pos Indonesia Int’l ? Professional Couriers ? Quantium ? Qxpress ? RAF Philippines ? Red Express ? Red Express Waybill ? RPX Indonesia ? RPX Online ? RZY Express ? Safexpress ? Sagawa ? Singapore Post ? Singapore Speedpost ? SingParcel Service ? SkyNet Malaysia ? Spreadel ? SRE Korea ? Taiwan Post ? Yamato Japan ? TAQBIN Malaysia ? TAQBIN Singapore ? Thailand Thai Post ? Tiki ? ViettelPost ? Vietnam Post ? Vietnam Post EMS ? Wahana ? Xend Express ? XpressBees ? Zalora 7-Eleven ? 17 Post Service ? 4PX ? Best Express ? AuPost China ? BOXC ? China EMS ? China Post ? CNE Express ? Cuckoo Express ? DHL Hong Kong ? EC-Firstclass ? EC Express ? EMPS Express ? Equick China ? Flyt Express ? GoFly ? Hua Han Logistics ? Hong Kong Post ? JCEX ? Logistic Worldwide Express ? Nanjing Woyuan ? One World Express ? Post56 ? PayPal Package ? SEKO Logistics ? S.F. Express ? S.F International ? STO Express ? DPEX China ? TAQBIN Hong Kong ? TGX ? WeDo Logistics ? WishPost ? Yanwen ? Yunda Express ? Yun Express ? ZJS International
⑤. Australia & New Zealand Tracking (14)
ADSOne ? Australia Post ? Bonds Couriers ? CourierPost ? Couriers Please ? Fastway Australia ? Fastway New Zealand ? New Zealand Post ? StarTrack ? Star Track Express ? TNT Australia ? Toll IPEC ? Toll Priority ? UBI Logistics Australia
⑥. Latin America, Middle East & Other Tracking (27)
4-72 Entregando ? Mexico AeroFlash ? Brazil Correios ? Correo Argentino ? Correos Chile ? Correos de Mexico ? Cosmetics Now ? Courier Plus ? Courier IT ? Dawn Wing ? DPE South Africa ? Emirates Post ? Estafeta ? Fastway South Africa ? Israel Post ? Israel Post Domestic ? Mexico Redpack ? Mexico Senda Express ? NiPost ? OCA Argentina ? Post Serbia ? RAM ? South African Post Office ? Saudi Post ? SMSA Express ? Specialised Freight ? Speedex Courier

Screenshots

Installation

We get two methods on how to connect WooCommerce to AfterShip
Install from WordPress Admin:
1. Log in to your WooCommerce store
2. Install the AfterShip plugin from your WordPress Admin
3. Activate the plugin
4. Click the “Connection Now” button on the plugin landing page
5. Log in to your AfterShip account, follow the WooCommerce OAuth flow, then click “Approve” button
6. To check if your WordPress store is properly connected to AfterShip, go to Organization settings > Store connections > Search for your WordPress store
7. In the WordPress admin, go to Settings and select the AfterShip plugin.
8. Check Use Track Button (for displaying tracking info on the order history page) and add your custom branded tracking page domain.

Install from Aftership Organization Admin:
1. Log in to your AfterShip account
2. From the Organization admin > Go to Apps > AfterShip > WooCommerce
3. Enter your Store URL > Click on Install app, then follow setups in “Install from WordPress Admin Section”

*** This plugin requires at least WooCommerce version 3.0.0 or above
*** This plugin requires at least WordPress version 4.4 or above

Further Reading

• How to insert AfterShip Track Button to WordPress or WooCommerce
• Premium account pricing
• List of supported couriers
• Free vs Premium
• SMS Charges
• Isn’t my store or courier sending notifications already?

FAQ

Check the status of an order

At AfterShip, you can track shipments at any time and from anywhere, with a tracking number.
Each tracking number is represented by status at every step of the shipment’s journey. Further, couriers provide checkpoint messages which are mapped to subtags. The real-time status of shipments at any time is given by the below statuses.

Destination Country Tracking

AfterShip automatically gets tracking information for both origin and destination country for international shipments of postal service (e.g. China Post, USPS). All the tracking checkpoints from both the couriers or locations are clubbed together under a single tracking number for a better understanding.

Updating pending statuses

All recently added or imported shipments within your AfterShip account are tagged with “Pending” status, and queued up for tracking in batches. AfterShip automatically gets the latest tracking information from couriers every 3-12 hours.
If “Pending” status still shows for long, it usually means that the courier does not have any delivery information for the tracking number yet. Also, please check if the tracking number is correct, and contact the courier if need be. AfterShip will continue tracking until the courier updates on it’s server.
The “Pending” status changes to “Expired” if the courier does not provide any tracking information updates for over 30 days. AfterShip will stop tracking the shipment.

Add Track Button to WooCommerce store

WooCommerce is an open-source eCommerce plugin for WordPress. It can easily add eCommerce functionality to the WordPress website. With just a few clicks the plugin can be installed on the WordPress dashboard and set up to get the store up and running.

Email notifications via AfterShip

AfterShip allows its users to send email notifications for different delivery statuses. With swift email notifications, you can keep your customers updated about their order status.
You also get access to both HTML and drag-and-drop editors to customize your email notifications. It helps you leave a long-lasting impression on customers and builds brand equity.

Customize the branded tracking page

Tailor a dynamic branded tracking page. Upload promotional banner, logo, and favicon to make the tracking page more engaging. Also, connect your Facebook and Twitter profiles to build your brand and generate traffic.

Reviews

Incredible Support Experience – Thanks to Assem!

centerk7 October 20, 2024

We couldn’t be more impressed with the level of support we received from Assem. He made what initially seemed like a complicated process feel incredibly simple. Assem was quick to address our concerns and provided clear, step-by-step guidance to help us resolve the issues we encountered. His expertise helped us navigate the setup effortlessly, ensuring all our stores were connected without a hitch. Assem’s dedication and friendly approach made a world of difference, turning a potentially stressful situation into a smooth and stress-free experience. We’re truly grateful for his help and highly recommend his support to anyone in need!

Outstanding Customer Support – Thank You, Assem!

sverigeshandel October 20, 2024

We had a fantastic experience working with Assem, who truly went above and beyond to help us. From the moment we reached out for support, he was incredibly responsive, patient, and knowledgeable. Assem guided us through every step of the process, helping us solve the issues we faced and making it so much easier for us to connect all our stores seamlessly. His expertise and dedication ensured that we quickly overcame any obstacles, and his friendly attitude made the entire experience a pleasure. Thanks to Assem’s exceptional support, we now have our stores running smoothly and couldn’t be happier with the service we received. If you’re looking for top-notch customer support, Assem is the one to reach out to! Highly recommend!

Great Platform and Even Better Support!

desertapparels October 3, 2024

I spoke with a support agent from Aftership who provided prompt and helpful assistance. They guided me through the platform’s features, making it easy to understand how to enhance our order tracking and customer communication. Thanks to their support, our shipping experience has greatly improved!

Merchants Beware – AfterShip Protection is not ready for production

itervention September 17, 2024

Since starting to use AfterShip Protection across several brands, that generate multi-million annual revenue, we have had nothing but problems. Customers frequently get stuck when attempting to submit a claim and cannot get support from AfterShip, who direct them to us, and we are unable to do anything with the platform. AfterShip’s model is to deduct any refunds from the monthly premium total, however if your refunds exceed the monthly total the only payment option is PayPal, who are notorious for disabling customer accounts or freezing funds. We have now been fighting with AfterShip for over 2 months to receive the several thousand dollars they owe us for a customer claim, and AfterShip’s only option is a wire transfer that they charge $45 each time, and so far have failed twice to successfully send to our bank account. We are removing them, in favor of Route, and strongly suggest that others avoid them at all costs.Their tracking system is basic at best, and cheaper, and more reliable options, exist. One example of how basic their system is – if an order ships in multiple parts, and one part is delivered before a subsequent part is shipped, AfterShip considers the order closed and will not notify the customer of any subsequent shipments.

Excellent Customer service

yogateria May 27, 2024

Excellent platform with great customer service. I have appreciate the support from Chaitanya.Thank you Aftership

Integrate Aftership with woocommerce

ashwinjogani May 24, 2024

Great support from Aftership team. I got all answers with google meet video call. Thanks a lot for your great support.

Contributors & Developers

Changelog

1.17.15

• Support multiple tracking numbers in one Shipment (Beta)
• Enable the option to select ‘Other’ as a courier when fulfilling orders.

1.17.14

• Fix known issue

1.17.13

• Update courier list

1.17.12

• Fix known issue

1.17.11

• Fix known issue

1.17.10

• Enhancement: support order number column (csv template) for Import Tracking

1.17.0

• Enhancement: support script tags API

1.16.9

• Update recommendation icons

1.16.8

• Fix known issue

1.16.6

• Fix known issue

1.16.4

• Fix known issue

1.16.2

• Update courier list

1.16.1

• Fix known issue

1.16.0

• Fix known issue

1.15.8

• Update media files

1.15.7

• Update media files

1.15.6

• Update media files

1.15.5

• Fix known issue

1.15.3

• Update courier list

1.15.2

• Fix known issue

1.15.1

• Update Readme.

1.15.0

• New Feature: (Tracking) Ability to add tracking number on orders list

1.14.8

• Fix known issue

1.14.6

• Fix known issue

1.14.2

• Fix known issue

1.14.1

• Fix known issue

1.14.0

• New Feature: Support fulfillment according to order items

1.13.10

• Update courier list

1.13.9

• Add some fields for settings API

1.13.8

• Update courier list

1.13.7

• Add modified_after & modified_before filter for customers

1.13.6

• Fix known issue

1.13.4

• Add tracking created time for AfterShip

1.13.3

• Update courier list

1.13.2

• GET v5/settings API add field: version

1.13.1

• fix OAuth link issue

1.13.0

• Enhancement – Added New Admin Menu
• Enhancement – Enhancement – Updated Settings Page Design
• Enhancement – Compatible with WooCommerce OAuth Authentication

1.12.15

• Update Courier list.
• Add _aftership_tracking_number for Compatible

1.12.13

• Update Readme.

1.12.10

• Update Readme.

1.12.9

• Compatible for get order data

1.12.8

• Update readme

1.12.7

• Compatible with Advanced Access Manager

1.12.6

• Update courier list

1.12.5

• Update courier list

1.12.4

• Update readme

1.12.1

• Update courier list

1.12.0

• Add v5/orders API endpoint

1.11.4

• Fix tracking missing when update plugin.

1.11.3

• Fix some plugin conflict issue

1.11.2

• Add new couriers

1.11.1

• Fix issue for generate API key

1.11.0

• Support Multiple Tracking Number

1.10.3

• Update readme

1.10.1

• Fix known issue

1.10.0

• Add v3/orders API endpoint

1.9.27

• Refresh supported couriers list

1.9.26

• Don’t import any data to AfterShip tracking custom_fields

1.9.25

• Don’t import any data to AfterShip tracking custom_fields

1.9.24

• Fix known issue

1.9.23

• Fix known issue

1.9.18

• Add new couriers (borderexpress)

1.9.17

• Fix known issue

1.9.16

• Fix known issue

1.9.15

• Add new api endpoint for orders sync

1.9.14

• Add new couriers

1.9.12

• Add new couriers (Spee-Dee Delivery)

1.9.11

• Add new couriers (total-express)

1.9.10

• Add new couriers

1.9.9

• Add PostNL Domestic postal code data

1.9.8

• Update readme.txt

1.9.7

• Add new couriers

1.9.6

• Fix the “Unable to connect to Woocommerce under specified circumstances” issue

1.9.5

• Add Latvijas Pasts courier support

1.9.4

• Add new courier

1.9.3

• Fix the “Illegal string offset” issue

1.9.2

• Add new couriers supported by Aftership

1.9.1

• Added custom fields import from order

1.8.7

• Updated couriers to latest

1.8.4

• Add couriers – Ninja Van Thailand, EFS (E-commerce Fulfillment Service)

1.8.2

• Add couriers – ninjavan-philippines, omniva

1.7.4

• Remove deprecated warning on Woocommerce 3

1.7.2

• Add new couriers

1.6.8

• Fix compatibility issue with Sendcloud plugin

1.6.7

• Add support for more couriers

1.6.6

• Fix courier list is sometimes empty

1.6.5

• Support new version of Woocommerce Shipment Tracking plugin

1.6.4

• Add new couriers

1.6.3

• Improved compatibility with PHP7

1.6.2

• Handling API key in more reliable way

1.6.1

• Fixed Woocommerce Tracking plugin provider error

1.6.0

• Custom tracking URL support

1.5.0

• Add credentials verification
• Enable importing note from customer
• Add new couriers

1.4.8

• Add new couriers

1.4.7

• Add new couriers

1.4.6

• Add new couriers

1.4.5

• Compatible up to WordPress 4.2.2
• Add new couriers

1.4.4

• Add new couriers

1.4.3

• Add new couriers
• Disable unused field for import orders to AfterShip system

1.4.2

• Fix carrier list data in setting page, to support new dropdown menu in WordPress 4.1

1.4.1

• Add order by filter option

1.4.0

• Remove courier url and telephone no.

1.3.9

• Disable get_cart_discount() and get_order_discount() as it’s deprecated in WooCommerce 2.3

1.3.8

• Force load the script to display the plugin if the script didn’t execute normally after 2 seconds while the page loaded.

1.3.7

• Add new courier

1.3.6

• Fix the display problem of required fields in order history page

1.3.5

• Fix carrier list data, to support new dropdown menu in WordPress 4.1

1.3.4

• Fix the custom track message tailing space problem

1.3.3

• Add the fields config

1.3.2

• Support new couriers, please check out supported couriers in https://www.aftership.com/courier
• Support new required field, tracking key and tracking destination country
• Support custom track message on order history page

1.3.1

• Support 231 couriers, please check out supported couriers in https://www.aftership.com/courier

1.3.0

• Fix the redeclare class issues