CleanDesk AI Widget

Description

CleanDesk AI, a multilingual conversational AI automation platform leveraging generative AI, automates 70-80% of customer inquiries, requests, complaints, and employee tasks, benefiting both customers and teams.

External Service Usage

This plugin relies on a 3rd party service, CleanDesk AI, for a conversational AI automation platform leveraging generative AI, automates 70-80% of customer inquiries, requests, complaints, and employee tasks, benefiting both customers and teams. This service is utilized under the following circumstances:

1. The service is utilized when the user interacts with the chat button within the plugin interface.
2. Upon clicking the chat button, a chat widget provided by [Service Name] is activated.
3. The chat widget facilitates communication between users and Cleandesk AI regarding various matters such as customer inquiries, requests, and complaints.
4. Users can initiate conversations with Cleandesk AI through the chat widget to seek assistance, ask questions, or provide feedback.
5. The chat widget serves as a convenient medium for users to engage with Cleandesk AI in real-time, enhancing the user experience and providing immediate support for customer-related issues.

The domain(s) associated with the service are:
– https://www.cleandesk.ai
– https://cdn.cleandesk.co.in

• [Explain when and how the service is used within your plugin.]

For more information about CleanDesk AI, please visit their website: Service Homepage

Please review the terms of use and privacy policy of [Service Name] to understand how your data is handled:

• Terms of Use
• Privacy Policy

Features

• Seamless integration of the CleanDesk AI chat widget.
• Customizable settings to manage the CleanDesk AI app ID, app secret, and widget enable/disable functionality.
• Display the widget on your website pages.

Installation

1. Upload the cleandesk-ai-widget folder to the /wp-content/plugins/ directory.
2. Activate the plugin through the ‘Plugins’ menu in WordPress.
3. Create an account in https://www.cleandesk.ai and obtain the App ID and App Secret from Settings > Credentials.
4. Configure the plugin settings under ‘CleanDesk AI’ in the WordPress admin menu.

FAQ

How do I obtain CleanDesk AI credentials?

To use the CleanDesk AI Widget, you need to sign up on the CleanDesk platform to obtain the App ID and App Secret.

Can I customize the appearance of the chat widget?

Currently, the appearance customization options are limited. You can, however, modify the script directly if you need advanced customization.

Reviews

Contributors & Developers

Changelog

1.0.0

• Initial release.
• Added Cleandesk Widget settings page to the admin dashboard.
• Introduced options for configuring App ID, App Secret, and enabling the Cleandesk Widget.
• Enqueue styles and scripts for Cleandesk AI.
• Added a menu page with a Cleandesk AI icon in the admin menu.