Description
Personalize the user experience on your site with the ChatGPT-powered virtual assistant of Smartchat. Add important information about your business and we provide accurate and efficient real-time answers for your users.
How to Use
To use the Smartchat plugin, simply fill in the requested information in the “Smartchat” tab in the administrative area menu of your WordPress site, and the floating button will appear on your site pages.
Languages available
The plugin is available in the following languages:
- English (default)
- Brazilian Portuguese
- Spanish
- German
- Italian
- French
Requirements
The Smartchat plugin requires a minimum version of WordPress 4.9.0.
The plugin requires a minimum version of PHP 5.6.
Support
For support, contact the Smartchat team through the contact form on our site.
Credits
The Smartchat plugin was developed by Smartchat. We thank all the users who provided feedback and contributed to improvements in the plugin.
Additional Notes
The Smartchat plugin is distributed under the GPL2 License.
GNU GENERAL PUBLIC LICENSE
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301, USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.
Installation
Download the Smartchat plugin for WordPress.
Upload the plugin to the /wp-content/plugins/ directory of your site.
Activate the plugin through the “Plugins” menu in WordPress.
FAQ
Q: Is the Smartchat plugin free?
A: Yes, the Smartchat plugin is free to download and use with optional paid features.
Q: Can I customize the appearance of the scheduling button?
A: Yes, you can customize the appearance of the button through the plugin settings.
Q: Does the Smartchat plugin work on mobile devices?
A: Yes, the Smartchat plugin is responsive and works on mobile devices.
Q: How does the ChatGPT-powered virtual assistant plugin work?
A: The virtual assistant plugin uses ChatGPT technology to create an interactive and personalized experience for site customers. Important information about the business can be entered so that the virtual assistant can formulate custom responses for users’ needs.
Q: How does the virtual assistant help improve the user experience?
A: With the virtual assistant, users can receive accurate and efficient real-time answers without having to wait for human service. This makes the user experience more pleasant and improves brand reputation.
Q: Can I customize the virtual assistant according to my brand?
A: Yes, the virtual assistant plugin is highly customizable. You can enter information about your business to provide custom responses and tailor the appearance of the floating button to fit your brand.
Q: How does the virtual assistant help save time and resources?
A: With the virtual assistant, there is no need to hire a customer service team or be overwhelmed with repetitive questions. The virtual assistant is always ready to help your customers, allowing you to focus on expanding your business with the power of artificial intelligence.
Q: Is the virtual assistant plugin easy to use?
A: Yes, the virtual assistant plugin has an intuitive and easy-to-use floating button. Your virtual assistant will be ready to chat with your users in minutes, without the need for technical training or advanced programming skills.
Q: Can the virtual assistant plugin integrate with other software or platforms?
A: The virtual assistant plugin can be integrated into any website that uses the WordPress platform.
Q: Can the virtual assistant plugin handle multiple languages?
A: Yes, the virtual assistant plugin can be programmed to handle multiple languages, allowing you to serve a global audience and improve accessibility for non-English speakers.
Q: Can the virtual assistant plugin be used in e-commerce websites?
A: Yes, the virtual assistant plugin is ideal for e-commerce websites, as it can help customers with product recommendations, order tracking, and payment processing, among other things.
Q: How does the virtual assistant plugin ensure user privacy and data security?
A: The virtual assistant plugin is designed with user privacy and data security in mind. It complies with industry standards and regulations, such as GDPR and CCPA, and employs robust security measures to protect user data from unauthorized access or disclosure.
Q: Can the virtual assistant plugin handle complex queries and tasks?
A: Yes, the virtual assistant plugin can be trained to handle complex queries and tasks through machine learning and natural language processing. It can understand user intent and context, and provide relevant and accurate responses to even the most challenging inquiries.
Q: How does the virtual assistant plugin handle user feedback and suggestions?
A: The virtual assistant plugin can be programmed to gather user feedback and suggestions, which can be used to improve its performance and provide a better user experience.
Q: How does the virtual assistant plugin handle complex customer inquiries?
A: The virtual assistant plugin uses natural language processing and machine learning algorithms using de GPT-4 model to understand user inquiries and provide relevant and accurate responses. It can also escalate complex inquiries to human customer service agents if needed.
Q: Can the virtual assistant plugin be used in healthcare or medical websites?
A: Yes, some virtual assistant plugins can be customized to provide medical or healthcare information, helping users to find answers to health-related queries or schedule appointments with healthcare providers but because it is a language model, it cannot be used to replace the diagnosis of a health professional.
Q: Can the virtual assistant plugin be used in education or training websites?
A: Yes, some virtual assistant plugins can be customized to provide educational or training information, helping users to find answers to queries related to courses, training programs, or certification requirements.
Q: How does the virtual assistant plugin handle personalization?
A: The virtual assistant plugin can be customized to provide personalized responses based on user behavior, preferences, and past interactions. It can also use data analytics to identify patterns and trends in user behavior, providing insights that can be used to improve the user experience.
Reviews
There are no reviews for this plugin.
Contributors & Developers
“Smartchat” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Smartchat” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.
Changelog
2.2.1
Improved translations.
2.2.0
Bug fixes and security implementations.
2.1.6
All features released.
2.1.6
All features released.
2.1.5
Security improvements implemented.
2.1.3
New features included.
2.0.0
New version of the Smartchat plugin for WordPress.