Description
Host A Support Tickets System Website with WordPress.
Multi Helpdesk empowers your WordPress with the helpdesk ticket system Business Model. Where companies from all around the globe could join your website to host their own support system.
General Features
Responsive Layout
Multiple skins
Companies on Subdomains.
Usage Documentation
Developer Documentation
Changeable Themes
Features Can be Extended.
Company Admin Features
Can Create Helpdesk
Configure Support Homepage
Configure FAQ (html/text)
Configure Company Introduction (html/text)
Can add/edit/view/delete Agents
Can add/edit/view/delete/block Customers
Can respond To Tickets
Can assign Tickets To Agents
Configure Tickets Settings
Change Skin
Premium Admin Demo
Customer Features
Can Edit Profile
Can Create Ticket
Can Solve Ticket
Can Rate Tickets
Premium Customer Demo
Agent Features
Can add/edit/view/delete/block Customers
Can Respond To Tickets
Can Close Tickets
Can Edit Profile
Pro Features
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Core UI Theme
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Admin LTE Theme
Installation
This section describes how to install the plugin and get it working.
e.g.
- Upload the plugin files to the
/wp-content/plugins/multihelpdesk-litedirectory, or install the plugin through the WordPress plugins screen directly. - Activate the plugin through the ‘Plugins’ screen in WordPress
- Use the Settings->Plugin Name screen to configure the plugin
- (Make your instructions match the desired user flow for activating and installing your plugin. Include any steps that might be needed for explanatory purposes)
FAQ
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How do i view the support helpdesk
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By default YOURSITE.COM/company will display the helpdesk homepage, which you can change from the settings.
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How Many Agents and tickets can i create
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You can create unlimited tickets.
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You will get 2 additional responsive themes
Reviews
Contributors & Developers
“Support Helpdesk Ticket System Lite” is open source software. The following people have contributed to this plugin.
Contributors
Translate “Support Helpdesk Ticket System Lite” into your language.
Interested in development?
Browse the code, check out the SVN repository, or subscribe to the development log by RSS.